About Us
Here at Kraft Heinz Food Service we are dedicated to deliver not only the highest quality products but also to support you and your business.
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Our mission is to provide you with:
- The tools you need to make delicious food
- Access to industry knowledge
- The latest culinary trends to keep you ahead of the competition.
Our business is a well-oiled machine which breaks down into many integral parts.
R&D Centre
Our Innovation Centre in Nijmegen is the largest Kraft Heinz Innovation Centre outside of the United States and plays a pivotal role in both innovation and inspiration of our products. This centre developed some of our most loved products such as Heinz No Added Sugar Beans and Heinz Tomato Ketchup with 50% less sugar and salt.
Our People Kraft Heinz prides itself on employing industry leading experts across all departments. This could be anyone from our Culinary Chefs, Research and Development team, Food Safety experts and even Packing Technologists. Each plays their own part in creating the products you know and love!
It all starts with an idea
We are constantly looking for the next big thing to bring to our customers. In order to do this, we ensure we are at the forefront of upcoming trends. We are constantly experimenting, learning and visiting the leaders in culinary innovation to ensure we stay ahead of the curve.
Development Once we are confident in an idea, we move into development stage. This includes bringing the idea to life through prototyping, sensory research and laboratory testing – always making sure we are staying true to our key value of quality. We look at products from our customer’s point of view ensuring the products meet their needs as well as our core values. Tasting is believing! We develop products until we reach our ‘Golden Standard’.
Customer Support Our customers are at the heart of everything we do. We take our culinary expertise developed over more than 150 years to provide guidance and inspiration to the people we work with. We regularly share our culinary skills and experience to hold masterclasses and create inspiration materials for our customers to take advantage of.
